给你贴一篇在网页上复制的
另外你可以在百度上直接搜商务英语文秘电话对话情境之类的,有很多哦
In this conversation,Sally is a receptionist for a major computer hardware supplier.This particular morning,she is also filling in for a personal secretary who called in sick.
Sally:Good morning,ABC Computers,Sally speaking.Can I help you?
Caller 1:Yes,I’m Dave Michaels.I’d like to talk to Amy Winters,please.
Sally:Just a moment,please.I’ll transfer you.
Caller 1:Thank you......
Sally:Good morning,ABC Computers,Sally speaking.Can I help you?
Caller 2:My name is Lance Stevens.May I speak to your Customer Service manager?
Sally:I’m sorry,he’s in a meeting.May I take a message?
Caller 2:When will he be available?
Sally:I don’t know,sir.Would you like to leave a message?
Caller:No,that’s OK.I’ll call back......
Sally:Good morning.Ms Carling’s office.What can I do for you?
Caller 3:This is Marlene Casper.I need to meet with Ms Carling.She knows who I am.
Sally:Hold on ,please.I’ll check her schedule .You can meet with Ms Carling at 10:00 tomorrow.
Caller 3:That’ll be fine.Thank you very much.
参考译文:
在这段对话中,Sally是一家大型电脑硬件供应商的接待员.今天早晨,一位私人秘书请了病假,Sally暂替她的工作.
Sally:早上好.ABC公司,我是Sally,请问您有什么事吗?
Caller 1:是的,我是Dave Michaels,请Amy Winters听电话.
Sally:请稍等.我给你转过去.
Caller 1:……
Sally:早上好.ABC公司,我是Sally,请问您找那位?
Caller 2:我是Lance Stevens,请你们的客户服务部经理接电话,好吗?
Sally:对不起,他在开会.要留个口信吗?
Caller 2:他什么时间方便?
Sally:我不知道,先生.您需要留个口信吗?
Caller 2:不用了.我会再打过来的...….
Sally:早上好,Carling女士的办公室,我能为您做什么吗?
Caller 3:我是Marlene Casper,我要约见Carling女士,她知道我是谁.
Sally:请稍等,我查一下她的日程……您明天10:00可以会见Carling女士.
Caller 3:很好.