戴维斯女士：
对于我们未能按时替你安装好空调的严重失误一事,我深感歉意,在此我以书面形式向您道歉.与往年相比,今年的气候特别炎热.我们收到定单蜂拥而至,使得我们忙个不停.我们已经通知了安装部门,安装工人将在两天之内派出.感谢你对我们产品的支持,请让我再次表达我们真诚的歉意.
此致
销售经理
李勤南
（翻译时对信的行文格式略加改动）
Ms.Davis,I am writing to make an apology for our mistake tha
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英语翻译Dear Bob,I am writing to make an apology to you for I fo
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to offer an apology; to make an apology; to apologize 翻译
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Write___and try not to make any mistakes.