(A: Room Attendant B: Guest)
A: Excuse me. Have you any laundry? The laundry man is here to collect it.
B: No, not now, thank you.
A: If you have any, please just leave it in the laundry bag be-hind the bathroom door. The laundry man comes over to collect it every morning.
B: Thank you.
A: Please tell us or notify in the list whether you need your clothes ironed, washed, dry-cleaned or mended and also what time you want to get them back.
B: I see. What if there is any laundry damage? I wonder ifyour hotel has a policy on dealing with it.
A: In such a case, the hotel should certainly pay for it. The indemnity shall not exceed ten times the laundry.
B: That sounds quite reasonable. I hope there's no damage at all.
A: Don't worry, sir. The Laundry Department has wide experience in their work.
B: All right. Thank you for your information.
A: Not at all.