it's you personal resume,5 points sounds too cheap.
Warmly and open-minded,friedly and honest.Have been working in the hotel for sevral years -- this grants me great improvement on dealing with different guests.Hard-working,dependable,with patience
This is the fifth year from the job start.During which I have learned different operation procedure and solutions on customer service,department secratry,assistant and administrative chief; formed good working habits and enoyed the job.