I'm sorry to inform you that your February 12 to send to Dubai (Dubai) of 200 cases of nails, there are 20 serious damage to, of course, this is not your fault.
We have to write a letter to talk about packing will be with you. We think it necessary to show that our trade with you in the future of the packing method, in order to avoid future trading again occurrence similar loss.
Sent to dubai's nails must use wooden cases outfit, net weight 112 pounds, each pack weight within each 7 pounds of 16 bag nails. Sent to Malta (Malta) of nails with double gunny bags of 50 ~ 60 kg weight. British market, customer like outfit 25 kg cardboard boxes.
Please inform you can meet these requirements.
Sincere,
mark