卡宾的乘务员必须就不同乘客的年龄,经历和不同的理解能力而调整他们的语言.如果乘务员用相同的话来应对不同的乘客,这是没有帮助的.当照顾一个不合作的矿工,乘务员应该试着去让他们自己的水平降到孩子的水平,他们应该用孩子的名字当和他或她来交谈,然后恰当的用孩子的话题.如果乘务员跟一个孩子说:请问您喜欢什么饮品 而不是 你想喝什么,那个孩子肯定听不懂.更多的是,尽早的,乘务员需要花费一些时间来引导孩子一个简短的飞机设施观察,怎样系紧和打开安全带 .
to use the entertainment system; where to find th
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