小题1:C
小题2:D
小题3:C
小题4:A
小题5:B
小题1:细节理解题，由文中语句“You can use the service 24 hours a day.”可知。
小题2:细节理解题，由文中语句“If you need, please fill in a card and hang it outside your room”可知。
小题3:细节理解题，由文中语句“We will tell you to wait a moment if the lines are busy.”可知。
小题4:细节理解题，由文中语句“You can drink coffee here at the following times: 12:00 to 14:00, 20:00 to 23:30.”可知。
小题5:理解归纳题，纵观全文归纳可知。