1.问候a.Good morning / afternoon / evening. Hello / Hi !
A: How are you? B: Fine , thank you. And you? / Very well, thank you.
2.介绍a. This is Mr / Miss /Mrs…. b. How do you do? Nice /Glad to see / meet you.
c.My name is …. I’m a student/ worker etc. ( here)
3.告别a. I think it’s time for us to leave now. b. Goodbye! (Bye-bye! Bye!)
See you later / tomorrow .( See you .) Good night.
4.打电话a.Hello!May I speak to… ? b.Hold on. Please. He / She isn’t here right now.
Can I take a message for you? c.I’m calling to tell / ask you… d.Goodbye.
5.感谢和应答a.Thank you (very much ). Thanks a lot. Many thanks. Thanks for….
b.Not at all. That’s all right. You’re welcome.
6.祝愿、祝贺和应答 a. Good luck! Best wishes to you. Have a nice / good time.
Congratulations! b.Thank you. c. Happy New Year! /Merry Christmas! /Happy birthday to you.
d.The same to you.
7.意愿I’m going to… I will …. I’d like to … I want /hope to…
8.道歉和应答 a. I’m sorry. (Sorry.) I’m sorry for / about… Excuse me.
b. That’s all right. It doesn’t matter. That’s nothing.
9.遗憾和同情What a pity! I’m sorry to hear ….
10.邀请和应答a. Will you come to …? Would you like to … ? b. Yes, I’d love to…
Yes, it’s very kind of you / nice of you. c. I’d love to, but…
11.提供（帮助等）和应答
a.Can I help you? What can I do for you? Here , take this / my …. Let me … for you. Would you like some…?
B. Thanks. That would be nice / fine. Thank you for your help. Yes, please.
c.No, thanks/ thank you. That’s very kind of you, but…..
12.请求允许和应答a.May I ….? Can / Could I … b Yes / Certainly. Yes, do please. Of course(you may). That’s OK/ all right. C. I’m sorry , but … You’d better not.
13表示同意和不同意
a. Certainly / Sure / Of course. Yes, please. Yes, I thank so. That’s true. All right / OK. That’s good idea. I agree (with you).
b. No, I don’t think so. I’m afraid not. I really can’t agree with you.
14.表示肯定和不肯定 a. I’m sure. I’m sure (that)…. B. I’m not sure. I’m not sure whether / if …. C. Maybe / Perhaps.
15.喜好和厌恶 a. I like / love …. very much. I like /love to …. b. I don’t like (to)… I hate (to)
16.谈论天气 a. What’s the weather like today? How’s the weather in ….? B. It’s fine/ could/windy/rainy,etc. It’s rather warm /cold /hot/ etc.today,isn’t is?
17.购物a. What can I do for you? May / Can I help you? b. I want / I’d like… How much is it?=What’s the price of it? That’s too much / expensive, I’m afraid. That’s fine. I’ll take it. Let me have … kilo / box ,etc.
c. How many / much do you want? What color / size / kind / do you want? D. Do you have any other kind /size/color, etc.?
18.问路和应答 a. Excuse me. Where’s the men’s / ladies’ room / toilet /restrooms/ washing room?
Excuse me ,can you tell me the way to….? How can I get to …? I don’t know the way. B. Go down this street. Turn right / left at the first / second crossing. It’s about … meters from here.
19.问时间或星期、日期和应答 a. What day is (it )today? What’s the date today? What time is it? What’s the time , please?
b. It’s Monday/Tuesday/ Wednesday/ Thursday/ Friday/ Saturday/ Sunday. It’s January 10th. It’s five o’clock / half past five / a quarter to five / five thirty, etc. It’s time for….
20.请求a. Can / Could you … for me ? Will / Would you please … ? May I have … ? b. Please give / pass me … Please wait (here / a moment ). Please wait (for )your turn. Please stand in line/ line up. Please hurry.
21.建议和劝告 a. You’d better …. You should … You need (to) … b. Shall we ….? Let’s … What/ How about….?
22禁止和警告a. You can’t / mustn’t … If you … , you’ll …. B. Take care. Be careful! = Look out!
23. 表达感情a. 喜悦（pleasure, joy ） I’m glad / pleased / happy to … That’s nice. That’s wonderful / great.
b.焦虑What’s wrong? What’s the matter / trouble / problem (with you)? I’m / He’s / She’s worried. Oh,what shall I /we do? C.惊奇（surprise）Really? Oh,dear! Is that so?
24.就餐（taking meals）a. What would you like to have ? Would you like something to eat /drink? B. I’d like …
Would you like some more…? Help yourself to some … c. Thank you. I’ve had enough. Just a little, please.
25.约会a.Are you free this afternoon/ evening? How about tomorrow morning / afternoon /evening? Shall we meet at 4:30 at…? b. Yes, that’s all right. Yes, I’ll be free then . c. No, I won’t be free then. But I’ll be free… d. All right. See you then. .
26.传递信息a. Will you please give this note / message to….? B. …asked me to give you this note. C. Thanks for the message.
27 看病a. There’s something wrong with ….? I’ve got a cough. I feel terrible(bad) I’don’t feel well. I’ve got a pain here. This place hurts. B. Take this medicine three times a day. It’s nothing serious. You’ll be all right / well soon.
28.求助 a. Help! B. What’s the matter?
29.处理交际中的障碍
Pardon? Please say that again /more slowly. What do you mean by… ?
I’m sorry I can’t follow you. I’m sorry I know only a little /English.
30.常见的标志和说明
BUSINESS HOURS FRAGILE OFFICE HOURS THIS SIDE UP
OPEN MENU CLOSED PULL
PUSH ON OFF ENTRANCE
EXIT INSTRUCTIONS NO PHOTOS NO SMOKING
NO PARKING DANGER! PLAY STOP
PAUSE