Job Interview
A:Okay,so let’s go over everything one more time.I really want you to get this job!
B:I know!It’s an amazing growth opportunity!They’re true industry leaders,and it would be so interesting to be part of an organization that is the undisputed leader in business process platform development.
A:So,let’s see,you did your research on the company,right?
B:Well,I visited their website and read up on what they do.They’re an IT service company that offers comprehensive business solutions for large corporations.They provide services such as CRM development,and they also offer customdesigned applications.
A:So what would your role in the company?
B:Well,the position is for an account manager.That basically means that I would be the link between our and our development team.
A:Sounds good,and so,why do you want to work with them?
B:Well,as I said they’re the industry leaders,they have a really great growth strategy,amazing development opportunities for employees,and it seems like they have strong corporate governance.They’re all about helping companies grow and unleashing potential.I guess their core values and mission really resonated with me.Oh,and they offer six weeks’ vacation,stock options and bonuses...I’m totally going to cash in on that.
A:You idiot!Don’t say that!Do you want this job,or not?
A:Thanks for coming in today,did you have any trouble finding us?Please take a seat.
B:Thank you.
A:So,let's get started; tell me a bit about your educational background.
B:Sure!Well,I graduated with honors from Chesterton University with a major in Business Administration,with a specialization in Information Management,and I minored in psychology.I chose this course of study for two reasons:I wanted to gain some practical,marketable skills,which the information management track provided,and I also feel that interpersonal skills are essential for professional success,hence the minor in psychology.
A:Interesting.And,your postgraduate studies?
B:Well,I am really passionate about consumer behavior,so I pursued a master's in that area.I also strive to keep my professional skills current,so I continuously attend seminars and conferences related management and customer service.
A:Very good.Now,tell me a little bit about your work experience.I see here that you previously worked at Oracle.
B:Yeah,I worked as their customer support manager,which brought me a breadth of experience in both client care,and process management.I supervised and coordinated the customer support team as well as implemented new strategies to achieve better customer satisfaction.
A:Interesting...
B:Yes,in this position I was able to make some pretty significant contributions to the overall success of the company.With the different initiatives that we implemented,we lowered our churn rate to about five percent,which had a direct impact on revenue.
The Office - Job Interview III
A:Very good.Now,I have a couple of final questions.
B:I hope they’re not too hard!
A:Well,why should we hire you?
B:I think that I would be a perfect fit in this company.I have a unique combination of strong technical acumen,and outstanding soft skills; you know,I excel at building strong,long-term customer relationships.For example,when I headed the customer support department in my previous company,our team solved about seventy percent of our customers’ problems.I decided that we needed better information and technical preparation on our products,so after I implemented a series of training sessions in coordination with our technical department,we were able to solve ninety percent of our customers’ issues.Given the opportunity,I could bring this kind of success to this company.
A:Impressive!So,what would you consider to be your greatest weakness?
B:To be honest,I struggle with organization and time management.Punctuality has never been a strength of mine.I find it hard to organize my time efficiently.I have actually addressed this weakness recently,by attending a workshop on efficient time management.It helped me a lot,by providing me with great insights on how to get organized and use my time efficiently,so I think I’m getting better now.
A:Great...Well,let me tell you that I am very pleased with this interview.We are short-listing our candidates this week,and next week we will inform our short listed candidates of the day and time for a second interview with our CEO.
B:Great,thanks a lot!I hope to hear from you!Good bye.