Why Is Customer Service so Important?
Every business should have objectives.One of those objectives should be to find new customers,and to keep those customers.
Good customer service allows you to keep new customers,which is cheaper,quicker and easier then finding new ones!
The customer needs to be happy and if the customer can't reach a representative,the customer will never buy from the organisation again.
Great customer service is what brings the customers coming back!Greet the customer with a smile and say Hello how are you today?Don't be pushy people don't like that.When they need help don't.