Before having interviews with clients,I thought the interview is just having conversation with others and i get some knowledge of them.but after the interviews,I changed my opinion of view,and i find some of my strengths and weaknesses through the interview.For each interview,I had good introduction,I introduced myself carefully,explained the purpose of the interviews and the process and setting of the interview.apparently body language was important,such as a smiling and nodding; eye contact was always maintained as while I was talking with the clients.By using a correct body language,I showed the respect to them from me and encourage them to talk to me.I try to speak gently and carefully,so they won't feel nervous,just my caring and friendly.Every time,I finished my interviews by saying "appreciation for you to sharing your stories with me and give me your precious advice to help me to improving my upcoming interviews."
Through communicating with the clients,also getting the feedback from my colleagues and clients,I improved a lot in the way of how i interview.At the first interview,I noticed how I get nervous to communicate and what impression I left to my client.The client was noticed I wasn't confident enough,then i try to make a change,and then for the second and third one,I tried my best to relax by practicing my introduction and taking deep breath,by doing those,I was getting calm and confident of interview in my following clients.
Then with my confidence,friendliness,interest speaking and caring during the interviews,i get the feedback from my second client,I noticed that I need to speak up and pronounce more clearly.Thus,I practiced my questions and focused with my pronunciation with practicing introduction so that my clients can understand what is the conversation is going to be.Meanwhile,I noticed I have to paying attention on information that clients mentioned so that I can extract questions from that.Therefore,clients can feel my understanding on their concerns and my interest.
I did learn a lot from these interviews and feedbacks.I know that it is not just a conversation with patients in any clinical setting.I have to be a good listener so I can ask questions to follow they line and makes it feel smooth,also they can feel my interest on their speaking and shows my diathesis,and as i already said,i maintain appropriate body language to showing my respect,encouragement and caring so that patients feel they are encouraged and they want to talk with me.
that's the summary of what i learned though all the interview i was been going through
不容易啊!,可以的话,多给点吧,看在我用了差不多30分钟帮你一句看清楚还加了一句总结