小题1:How to be a good listener.或How to improve listening skills ( ways to improve your listening skills )
小题2:Because listening helps to build close relations ( with other people ) and shows respect for others.
小题3:keep silent / don’t speak / zip your lip / shut your mouth / saying nothing / keep your tongue between your teeth.
小题4:with no response / without response / without responding to the other person
小题5:① Paraphrase ② Listen actively ③ Maintain eye contact